ProductsAvailable now
Know every customer, from first message to fifth order.
Contacts, deals, tasks and notes in a CRM that already knows about your chats, orders and bookings, because they all happen in Cygnoverse.
New
Café fit out£1,500
Wedding order£820
Quoted
Office gifts£2,700
Won
Repeat order£390
Workshop booking£120
- TodayChat with the AI Sales Agent, asked about bulk pricing
- 12 OctOrder 1042 paid, £108.00
- 3 OctBooked a consultation
Illustration of the product, with sample data.
Customer history lives in too many places.
Spreadsheets go stale
Contact lists copied between tools are out of date the day after.
Context is missing
You cannot see that the person asking about returns bought three times last month.
Follow ups get forgotten
Without tasks and a pipeline, warm leads go cold.
How it works
Connect your store
Link Shopify or WooCommerce to bring in customers and orders.
Let conversations flow in
Chats from the AI Sales Agent and the inbox, and bookings, appear on each timeline automatically.
Work your pipeline
Move deals through stages, set tasks and add notes as you go.
What it does
- Contacts
- Every customer in one list, with search, filters and custom fields.
- Deals pipeline
- Drag deals between stages you define and see what is likely to close.
- Tasks and notes
- Reminders for calls and follow ups, and notes your whole team can read.
- Customer timeline
- Chats, orders and bookings in date order on one page.
- REST API
- Read and write contacts, deals and tasks from your own systems.
- MCP server
- Let AI tools you use work with your CRM data through the Model Context Protocol.
Best sellerFree forever, no monthly fee
Works with the AI Sales Agent
Every chat the AI Sales Agent has, and every order it takes, lands on the right customer timeline. The agent uses that history to recognise people who come back.
- Chats and orders from the agent appear automatically
- Returning customers are recognised in the chat
- Deals and tasks for anything the agent hands over
Connects to
Channels and tools it connects to. Items marked coming soon are not yet available.
- ShopifyCustomers and orders
- WooCommerceCustomers and orders
- REST APIFor your own tools
- MCPFor AI assistants
- AI Sales Agent and inboxConversations on the timeline
- AI Booking and Appointment SystemAppointments on the timeline
| In a package | Included | Starter £80 per month |
|---|---|---|
| AI Sales Agent | Free | forever, no monthly fee |
| AI use | AI credit | 5p to 10p per AI reply, itemised, never expires |
- 7 day free trial on every package
- Typed staff replies are always free
- We are onboarding a small number of businesses at a time. Join the waiting list and we will contact you.
CRM questions
Can I import my existing contacts?
Yes. Connect Shopify or WooCommerce, or bring contacts in through the REST API.
What is MCP?
The Model Context Protocol is an open standard that lets AI assistants use tools and data safely. Our MCP server lets an assistant you choose look up and update CRM records with your permission.
Do chats appear automatically?
Yes. Conversations from the AI Sales Agent and the Website and Social Inbox are linked to the matching contact.
Start with the free AI Sales Agent, add this when you are ready.
Free forever, no monthly fee. £5 of free AI credit on your first £10 top up, then 5p to 10p per AI reply from credit that never expires. CRM is included in every package, each with a 7 day free trial.