ProductsBest sellerAvailable now
An AI sales agent that knows your shop. Free forever, no monthly fee.
It answers from your own products and policies, shows product cards, takes the order in the chat and sends a payment link. When a person is better, it hands the conversation to your team. You only pay for the replies it sends.
- Free forever: no monthly fee, no service charge
- £5 of free AI credit on your first £10 top up
- 5p to 10p per AI reply, credit never expires
- Live in under 5 minutes, no coding
- Hi, do you have the fig candle in the large size? It is a gift for Friday.
- Yes, Fig and Cedar (large, about 60 hours) is in stock at £36. Order by 2pm Thursday for Friday delivery.Fig and Cedar, large£36.00
- Perfect, I will take it with gift wrap and a card.
- Done. Your order is ready:Fig and Cedar, large£36.00Gift wrap and card£4.00Delivery FridayFreePay £40.00 securely
Illustration of the product, with sample data.
- Website widgetWix, Shopify, WordPress, Squarespace, Webflow, HTMLAvailable now
- MessengerAwaiting Meta approvalComing soon
- InstagramAwaiting Meta approvalComing soon
- WhatsAppAwaiting Meta approvalComing soon
One order, from hello to paid.
Scroll to watch one conversation build, step by step. The meter shows what the AI replies cost as they are sent.
- Hi, I am looking for a gift for my mum. She loves gardening.
- Lovely idea. Is it for indoors or the garden, and roughly what budget did you have in mind?
- Something like this, under £50?
- That looks like our Willow garden trug:Willow garden trug£42.00
- Is it big enough for a few pots?
- Yes. It is 45 cm long, holds four 12 cm pots and comes with a free gift tag.
- Voice note: "Perfect, I will take it. Can it come by Saturday?"
- Yes, it arrives Saturday. Here is your order:Willow garden trug£42.00Gift tagFreeDelivery SaturdayFreePay £42.00 securely
- Later that day, the order is still unpaid
- Just checking in: your trug is saved whenever you would like to finish your order.
- Paid £42.00. Order 1048 is in your order list
- Could someone call me about a bulk order for my gardening club?
- Of course. I am passing you to the team now, with this whole chat, so you will not need to repeat anything.
- Handed to your team in the inbox
Asks before it shows
It finds out what the customer needs, and who it is for, before it suggests anything.
Finds it from a photo
A customer sends a picture and the agent matches it to your catalogue, then shows a product card.
Answers from your catalogue
Sizes, stock, delivery and returns come from what you added, never from guesswork.
Takes the order, even from a voice note
It listens, confirms the details and sends a secure payment link inside the chat.
Follows up
If the customer does not pay, it sends one friendly reminder so the sale is not lost.
The order lands in your list
Paid orders appear in your order list with their payment status.
Hands over when a person is better
Bulk orders, complaints or anything you choose go to your team with the whole chat.
Example conversation for an illustrative shop. Each AI reply is priced within the 5p to 10p range.
- Hours a day it can answer
- 24
- To go live, typically
- 5 min
- Monthly fee, forever
- £0
- Agent for all your channels
- 1
One agent, one catalogue, every channel.
Teach it once. The same products, prices and policies power every place customers talk to you, and every conversation lands in the Website and Social Inbox.
- Website chatText, photos, voice notes and product cards
- Messenger Coming soonSame agent and catalogue, awaiting Meta approval
- Instagram Coming soonDirect messages from the same catalogue, awaiting Meta approval
- WhatsApp Coming soonYour business number, awaiting Meta approval
- One set of products, policies and rules
- Customer memory, so returning customers are recognised
- Typed staff replies are free on every channel
Where a person is needed, a person steps in.
When a person is the better answer, the agent says so and hands over with the whole conversation in view.
The agent spots the need
A complaint, a hard question, a big order or a rule you set.
Your team is told
The conversation is assigned to the right person or team in the inbox.
Someone takes over
The AI stops replying in that conversation. Typed staff replies are free.
Hand it back when done
The agent picks up again with the full history.
- Priya S.WebsiteCan I change my delivery address?
- Tom W.EmailInvoice for order 1042
- Alex R.WebsiteDo you ship to Ireland?
- Sam K.WebsiteThanks, that is perfect
Can I change my delivery address? I am moving on Monday.
I can help with that. As your order has already been packed, I will pass you to the team to update it.
AI handed over to Dispatch team
Hi Priya, no problem. What is the new address?
Illustration of the product, with sample data.
Every customer's whole story, in one place.
Chats, orders and bookings sit on one timeline in the CRM. The staff AI assistant can sum up a long chat or draft a reply for your team to check.
- Recognises returning customers in the chat
- Summaries and drafted replies for staff, itemised from AI credit
- Orders taken in chat appear with their payment status
| Order | Customer | Total | Status |
|---|---|---|---|
| #1048 | Ruth P. | £42.00 | Paid |
| #1047 | Sam K. | £40.00 | Paid |
| #1046 | Priya S. | £108.00 | Awaiting payment |
| #1044 | Jo M. | £74.50 | Handed to staff |
Illustration of the product, with sample data.
Everything around the agent, when you want it.
The AI Sales Agent is free on its own. Take every other product with a package from £80 per month.
- Website and Social InboxEvery chat, social message and email in one place, with handover.
- CRMChats and orders on each customer timeline.
- AI Booking and Appointment SystemReal free times offered and booked in the chat.
- Reputation ManagementA review request after each order the agent takes.
- Website BuilderYour online store, with the agent built in.
- MarketingComing soonConsent aware follow ups.
Teach it in plain words. Test before it goes live.
The agent works inside limits you choose, and you can change them at any time.
- What it knows
- Your products, prices, stock and the policies you paste in or upload: delivery, returns, opening hours.
- What it must not do
- Topics to avoid and the largest discount it may offer.
- When to hand over
- Complaints, refunds, large orders or anything else you name.
- Test before customers see it
- Chat with your agent yourself before you add the widget. Test messages are a small itemised line.
Selling services? It books them too.
For salons, clinics, coaches and studios: connect the AI Booking and Appointment System and the agent offers real free times in the chat.
- Answers questions about services and prices
- Offers free times and confirms the booking
- Deposits through Stripe and automatic reminders
Illustration of the product, with sample data.
Not a menu bot.
How the AI Sales Agent compares with a typical button based chatbot.
| Typical menu chatbot | Cygnoverse AI Sales Agent | |
|---|---|---|
| Conversation | Fixed buttons and menus | Natural questions in the customer's own words |
| Photos | Cannot read them | Finds similar products from a photo |
| Voice notes | Ignored | Listened to and answered |
| Orders | Sends a link to the shop | Builds the order and sends a payment link |
| Memory | Starts again each time | Recognises returning customers |
| Handover | Leaves a message for later | A person takes over in the same inbox |
| Pricing | Often a monthly subscription | Free forever, pay per AI reply |
The same question at 23:40.
A customer asks about delivery late at night. Here is how the evening usually goes, and how it goes with the agent.
Without the agent
- "Can this arrive by Saturday?"
- The shop is closed. The message waits.
- Someone answers the next morning, between other jobs.
- The customer has already bought elsewhere.
With the AI Sales Agent
- "Can this arrive by Saturday?"
- Yes, order by Friday noon. A product card and the delivery rule from your policy.
- Order built, payment link sent.
- Paid. Your team sees it in the morning, already done.
An illustrative example, not a measured result.
What does one reply cost? The arithmetic, step by step.
Start from the minimum wage, work out one minute of staff time and compare it with one AI reply.
United Kingdom
- 1
Hourly wage
£12.71 an hour
UK National Living Wage, age 21 and over, in force from 1 April 2026 and still in force on 26 October 2026.
- 2
An 8 hour day
£12.71 × 8 = £101.68
Eight paid hours, no breaks counted, every minute spent replying.
- 3
One minute
£101.68 ÷ 480 = £0.212
An 8 hour day has 480 minutes.
- 4
One typed reply
£0.21 or more
Read the message, check the price, stock or diary, then type the answer: a minute at the very least.
- 5
One AI reply
5p to 10p
Sent in seconds, at any hour, from your AI credit.
At the UK National Living Wage, one minute of staff time costs £0.21: about 4.2 times an AI reply at 5p and 2.1 times one at 10p.
The AI answers routine questions in seconds, day and night, so your team spends time on the work only people can do.
Assumptions. Eight paid hours a day, every minute spent replying, no breaks, and one minute per typed reply. Employer costs such as National Insurance, payroll taxes, pensions and benefits are not included, so the real cost of a staff reply is higher than shown. Replies that take longer, or are sent in the evening or at weekends, cost more again.
Wages checked 26 October 2026 on official sources: GOV.UK: National Minimum Wage and National Living Wage rates.
No monthly fee. Pay for each reply, itemised.
Free forever, no monthly fee. £5 of free AI credit on your first £10 top up, then 5p to 10p per AI reply from credit that never expires.
- Free to start
- £5of free AI credit on your first £10 top up
- Per AI reply
- 5pto 10p, by what the reply uses
- Monthly fee
- £0free forever, no service charge
- Credit
- Neverexpires
What uses credit
- AI replies5p to 10p per reply
- ImagesSmall itemised line
- Voice notesSmall itemised line
- Product preparationSmall itemised line
- Document uploadsSmall itemised line
- Test messagesSmall itemised line
- Staff AI assistantSmall itemised line
- Typed staff repliesFree
What happens as your credit changes.
Nothing breaks when credit runs out. Customer messages keep arriving and your team can always reply.
How AI credit works- Credit availableThe AI replies on every connected channel.
- Credit running lowYou get a heads up so you can top up in time.
- Just before zeroThe AI stops replying. Messages still arrive in your inbox and typed staff replies stay free.
- You top upThe AI starts answering again, and unused credit never expires.
Nothing to lose when your place comes up.
- £5 of free AI credit to see it answer your own customers.
- No monthly fee and no contract, so there is nothing to cancel.
- Credit never expires, so a quiet month costs nothing extra.
- Live in under 5 minutes with one line of code.
- You stay in control: take over any conversation at any time.
Your data, handled properly.
Cygnoverse Ltd is a UK company and follows UK GDPR. Read about security.
- Two factor sign in
- Protect every account on your team.
- Encrypted
- In transit and at rest.
- No trackers on our website
- No analytics or advertising cookies.
- Clear about AI
- Replies are generated by third party AI providers, which may process data outside the UK. See our privacy policy.
From sign up to live in about 5 minutes.
A typical setup for a small shop. No coding beyond pasting one line.
Sign up
Name, business name and email. Top up £10 and £5 of free AI credit is added.
Add your products
Import your catalogue or add products by hand.
Paste your policies
Delivery, returns, opening hours and anything customers ask.
Set your rules
Topics to avoid, discount limits and when to hand over.
Add the widget and test
Paste one line into your site and send a test message.
Live
Your agent is answering customers.
AI Sales Agent questions
Anything else, email info@cygnoverse.com.
About the agent
What does it actually do?
It answers customers from your products and policies, shows product cards, reads photos and voice notes, builds orders with payment links, applies coupons you allow, follows up and hands over to your team.
Who is it for?
Shops and service businesses that get the same questions every day and want them answered properly, at any hour, while the team spends its time on the work only people can do.
Channels
Where does it reply?
On your website through the chat widget, today. Messenger, Instagram and WhatsApp are built and awaiting Meta approval, so they are marked coming soon.
Which website builders work?
Wix, Shopify, WordPress, Squarespace, Webflow, the Cygnoverse Website Builder and any HTML page. It is one line of code.
How it answers
Will it make things up?
It answers from the products and policies you add. When it does not know, it says so and offers a person. You can set topics it must never discuss and limits on discounts.
Can I change what it says?
Yes. Update a product or a policy and the agent uses the new version. Test messages let you check the change before customers see it.
Orders and payments
How does it take payment?
It builds the order in the chat and sends a secure payment link. Card details are entered with the payment provider, not in the chat.
Can it book appointments?
Yes. With the AI Booking and Appointment System connected it offers real free times and confirms the booking.
Cost
Is it really free forever?
Yes. There is no monthly fee and no service charge, now or later. You get £5 of free AI credit on your first £10 top up, then you top up AI credit and pay only for what the AI uses.
What does one reply cost?
Between 5p to 10p, depending on what the reply uses. AI Chatbot replies and AI Sales Agent replies both fall in that range. Images, voice notes, product preparation, document uploads, test messages and the staff AI assistant are small itemised lines. Typed staff replies are free.
What happens when credit runs low?
You get a heads up. The AI stops just before zero, messages still arrive in your inbox and your team can reply for free. Top up and it starts again.
Does credit expire?
No. Credit you top up stays in your account until you use it.
Is there a contract?
No. With no monthly fee there is nothing to cancel. Stop using it whenever you like.
Getting started and your data
How long does setup take?
Most shops are live in under 5 minutes: sign up, add products and policies, set your rules, paste the widget, test.
Who can see the conversations?
You and the team members you invite. AI replies are generated by third party AI providers, which may process data outside the UK. See our privacy policy.
Want help planning your AI sales agent?
A 30 minute video call for businesses planning AI sales agents, automation or integrations. US$50, paid securely by Stripe when you book with our AI Booking and Appointment System. Full refund if you cancel up to 24 hours before.
The AI Sales Agent is free forever. Join the waiting list.
No monthly fee and no service charge. £5 of free AI credit on your first £10 top up, then 5p to 10p per AI reply from credit that never expires. We are onboarding a small number of businesses at a time, and we will contact you when there is a place.